5 Powerful Strategies for Creating a Great Customer Experience

Have you ever heard the phrase “the customer is always right”? It was puzzling to me when I first heard it about 15 years ago because no one is ever right 100 percent of the time. What happens when an organization has done everything possible to make the customer happy yet the customer still complains?Continue reading “5 Powerful Strategies for Creating a Great Customer Experience”

5 Money Management Tips for an Online Freelancer

Online freelancing is one of the best ways to use your skills to make money online. In fact, freelancing contributed $1 trillion to the US economy in 2019. There aren’t any statistics on how online freelancers have contributed to Jamaica’s economy. However, I believe the impact freelancing has on the US economy can be replicatedContinue reading “5 Money Management Tips for an Online Freelancer”

Teaching What You Know: Growing Your Business in Jamaica

You were blessed with a special talent. Something that only you can do in exact way that you do. Too often we downplay our gifts because we feel that there are already so many other people out there who have the same talent and use it well. Throw those excuses through the window! Leave themContinue reading “Teaching What You Know: Growing Your Business in Jamaica”

How I Earn (On Average) $1,000 Monthly As An Online Freelancer

You may have read the heading for this blog article and laughed. A thousand dollars per month is nothing when you could probably earn close to $4,000 monthly selling products online. But, you see the truth is that some people are better at selling services instead of products. I happen to be one of thoseContinue reading “How I Earn (On Average) $1,000 Monthly As An Online Freelancer”

How to Develop Your Personal Brand in 2020 and Beyond

Personal branding is trending.  The coronavirus pandemic has given many of us an abundance of free time. Those who are wise have been using this newfound freedom to figure out what they really want to do with their lives and how they can better leverage their skills to make money. This strategic shift forms aContinue reading “How to Develop Your Personal Brand in 2020 and Beyond”

The Economic Benefits of Castor Oil

A few decades ago when a Jamaican heard the term castor oil, they would think of a thick, not particularly pleasant smelling oil that was famed to cure any affliction of the scalp and transform limp wispy hair into luscious locks. I remember very clearly a time in primary school when my mother was ‘gifted’Continue reading “The Economic Benefits of Castor Oil”

How to Use Your Artistic Talent to Make Money Online

Art isn’t limited to face-to-face sales. There are a myriad of online platforms that allow talented individuals to gain income through maximizing their artistic skills. But what separates the winners from the losers? People who take the time to deliberately hone their artistic talent turn out to be the ones who are able to transfer theirContinue reading “How to Use Your Artistic Talent to Make Money Online”

5 Ways Your Small Business in Jamaica Can Survive the Coronavirus

Each small business in Jamaica is unique. There are car marts, cook shops, restaurants, boutique hotels, clothing stores, street side vendors and the list goes on. Each small business in Jamaica plays a critical role in fueling the country’s micro-economic framework. The coronavirus came in like a flood, washing away a lot of what theseContinue reading “5 Ways Your Small Business in Jamaica Can Survive the Coronavirus”

$375,000 Tax Give Back – What It Means for Your MSME

The cries of MSMEs are being heard. Dr. Nigel Clarke presented another economic stimulus package that has some direct benefits for small business owners in Jamaica. It’s great news if you understand how to apply it. The most memorable aspect of his budget presentation was the 1.5 percent reduction in G.C.T. A reduction from 16.5Continue reading “$375,000 Tax Give Back – What It Means for Your MSME”